UK

As a result of the pandemic, standard delivery times may be longer than advised on some areas of the country where Royal Mail may have staff shortages.

I aim to dispatch all orders within 1 to 4 working days.

Standard orders are sent via Royal Mail Tracked 48. Once dispatched, the estimated delivery time is 2 to 4 working days, however, times are not guaranteed on this service.

Free delivery is available for all overs over £27.

If you haven’t received your order after 10 working days from shipping please reply to the order confirmation email, or send an email to contact@glazemepretty.com. I will do my best to help you.

Free Collection

My studio is located in Carshalton, if you prefer to collect your order in person use the shipping method “Collect at SM5 London”.

Please reply to the order confirmation email to arrange a time to collect your order.

Collection address: 24 Mill Lane, Carshalton SM5 2JY

INTERNATIONAL

As a result of the pandemic, delivery times are unpredictable and may be significantly longer than advised. Currently parcels are taking an average of 4 weeks to arrive.

Shipping to Europe is expected to experience additional delays due to Brexit. Please note that customs taxes are now applicable to Europe and are not included in the shipping price.

This service is not tracked, if you require a tracked service or faster delivery, this can be arranged for an additional fee. Please contact me at contact@glazemepretty.com before placing your order for a quote.

Any local duties, customs, and taxes that apply in your country must be paid by the recipient upon delivery. These are not included in the shipping price.

If your country is not available for delivery please contact me at contact@glazemepretty.com for a shipping quote.

PACKAGING

All orders are plastic free!

The pieces are wrapped in paper and protected by compostable peanuts made of start. Small items are protected with wood wool.

All boxes are sealed with paper baser tape.