As a result of the pandemic, standard delivery times may be longer than advised.
I aim to dispatch all orders within 1 to 4 working days.
Standard orders are sent via Royal Mail Tracked 48. Once dispatched, the estimated delivery time is 2 to 4 working days, however, times are not guaranteed on this service.
Next day guaranteed orders placed Monday to Friday by midday are dispatched on the same day for delivery next working day by 1 pm. Orders placed after midday on Fridays and weekends will be dispatched on Monday for delivery on Tuesday. Orders placed during a bank holiday will be dispatched the next working day.
Free delivery is available for all overs over £27.
If you haven’t received your order after 10 working days from shipping please reply to the order confirmation email, or send an email to email@example.com. I will do my best to help you.
My studio is located in Carshalton, if you prefer to collect your order in person use the shipping method “Collect at SM5 London”.
Please reply to the order confirmation email to arrange a time to collect your order.
Collection address: 24 Mill Lane, Carshalton SM5 2JY
Shipping outside the UK is temporarily suspended until spring.
I’ve taken this decision due to the additional delays caused by the national lockdown and Brexit.