Free tracked delivery is available when you spend £30 and over, and is £3.99 for orders under £30.
I aim to dispatch orders of in-stock items within 1 to 3 working days. For pre-orders and bespoke commissions, an estimated shipping timeframe will be provided in the product listing.
Orders are sent via Royal Mail Tracked 48. Once dispatched, the estimated delivery time is 2 to 4 working days, however, times are not guaranteed on this service. You will receive an email from Royal Mail with the tracking details and estimated delivery day.
If you haven’t received your order after 10 working days from shipping please reply to the order confirmation email, or send an email to email@example.com.
My studio is located in Carshalton, if you prefer to collect your order in person use the shipping method “Collect at SM5 London”.
Once your order is wrapped, I will contact you to arrange a time to collect your order.
Collection address: 24 Mill Lane, Carshalton SM5 2JY
The shipping cost is calculated at the checkout based on weight.
Please note that customs taxes and fees are not included in the shipping price. This also applies to Europe.
This service is not tracked, if you require a tracked service or faster delivery, this can be arranged for an additional fee. Please contact me at firstname.lastname@example.org before placing your order for a quote.
Any local duties, customs, and taxes that apply in your country must be paid by the recipient upon delivery. These are not included in the shipping price.
If your country is not available for delivery please contact me at email@example.com for a shipping quote.
All orders are plastic-free!
The pieces are wrapped in paper and protected by compostable chips made of starch.
All boxes are sealed with paper-based tape.